ReadyQuip Sales and Services Ltd.Careers

ReadyQuip Sales and Services Ltd. is an established distributor within the province of Ontario. We pride ourselves in our superior products, and exceptional customer service with an incomparable team of employees. We offer a challenging yet rewarding professional environment with great benefits and endless career opportunities. We are look for dedicated, and self-motivated individuals that can help bring ReadyQuip to the next level.

ReadyQuip is an equal opportunity employer.

Title Date
Product Support Coordinator 11/30/2019 More Info

Product Support Coordinator - Job Description

Job Type: Full Time
Hours: 8am – 5pm
Location: Timmins, ON CANADA;
Year(s) of Experience: 2+
Number Of Positions: 1
Last updated: 11-19-19
An employee oriented company currently expanding its operations within the province of Ontario.
We pride ourselves in our superior products, exceptional customer service and outstanding team of employees. We offer a challenging and rewarding environment with great benefits and career opportunities.

KEY ACCOUTABILITIES:
• Process service work orders, reports, invoices and warranty claims
• Expedite jobs through Warranty Departments
• Maintain service history within Service Scheduler
• Monitor work-in-progress, reports with, Product Support Supervisor and Technicians to manage company objectives within the invoicing process
• Ensure internal and external customer requirements are met in an efficient, knowledgeable and professional manner
• Ensure internal company vehicle maintenance is completed as recommended by manufacturer
• Provide support on time-card entry, and technicians reports for payroll purposes
• Monitor rental fleet utilization and maintenance contracts to ensure maintenance as recommended by OEM
• Maintain travel log for all remote site staff and co-ordinate staff travel logistics including, flights, accommodations and customer protocol registration
• Participate in safe and environmentally sound work behaviors and practices at all times in support of Readyquip’s Health and Safety Policy/Program(s) and best practices
• Provide administrative support inter-department
• Special projects as required

QUALIFICATIONS:
• Fluently bilingual in French and English
• 2+ years equivalent experience in coordinator role
• A customer centric self-starter with excellent analytical, organizational, interpersonal and communication skills
• Self-motivated, adaptable to constantly changing priorities and schedules with a sense of urgency in a fast paced, deadline driven environment
• Certified technician possessing either: journeymen, red seal or equivalent certificate, preferred
• Working knowledge in heavy equipment industry
• Must be able to read and understand prints (hydraulic & electrical), drawing and technical bulletins – preferred
• Must possess good relationship management, interpersonal and communications skills
• Demonstrated computer skills
• Work evening shifts and weekends as required
• Completed post-secondary education
• A team player with a strong customer service orientation.
• Good organizational skills.
• Must have a good driving record (copy of drivers’ abstract may be required)
• Excellent communication, negotiating, analytical and organizational skills
• Excellent customer service
• Knowledgeable with Microsoft applications along with basic computer skills
• Working knowledge of competitors equipment
• Effective team player with strong business with good judgment

CHARACTER COMPETENCIES:
• Ability to multi task
• Critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Judgment & decision making: choosing appropriate actions based on common sense and cost-benefit analysis
• Self-motivated and able to adapt to changing priority schedules.
• Coordination: adjusting actions in relation to others’ actions
• Leadership and persistence in face of obstacles
• Achievement driven

We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please. Readyquip is an equal opportunity employer.


Please email resumes to info@readyquip.com

Heavy Equipment Technician 03/01/2018 More Info

Heavy Equipment Technician
Job Type: Full Time
Location: Timmins, ON CANADA
Year(s) of Experience: 2+
Number of Positions: 1

ReadyQuip Sales and Services Ltd. is an established distributor within the province of Ontario. We pride ourselves in our superior products, and exceptional customer service with an incomparable team of employees. We offer a challenging yet rewarding professional environment with great benefits and endless career opportunities.

We at ReadyQuip are currently looking to grow our team and expand our organization. In doing so, a Heavy Equipment Technician is a key component to our growth. We are searching for a dedicated, and self-motivated individual that can help bring ReadyQuip to the next level.

Key Accountabilities:
• Diagnose mechanical problems using OEM diagnostic tools
• Prepare accurate service reports and posses a working knowledge of ReadyQuip’s products and systems
• Undertake field assignments as required in support of client needs
• Proven mechanical, electrical and electronics diagnostic/analytical aptitude
• Customer centric with excellent communication and interpersonal skills
• Focused, self-motivated and organized with superior attention to detail
• Proven ability to complete repairs/service within established time guidelines in a busy, fast-paced environment while maintaining quality workmanship
• Develop and maintain positive customer relations
• Remain knowledgeable, comply with company health and safety rules, policies and practices
• Demonstrate safe work behaviors at all times
• Team player that must be willing to work flexible hours in support of business needs
• Must be willing to travel as required

Qualifications:
• 3 years’ experience preferred
• Certified technician possessing either: journeymen, red seal or equivalent certificate
• Posses basic knowledge of cutting, welding & fabrication
• Must be able to read and understand prints (hydraulic & electrical), drawing and technical bulletins
• Must possess good relationship management, interpersonal and communications skills
• Demonstrated computer skills
• Work evening shifts and weekends as required
• Completed post-secondary education
• A team player with a strong customer service orientation.
• Good organizational skills.
• Sense of urgency with the ability to prioritize and deliver timely results in a fast-paced environment with multiple and changing priorities
• Must have a good driving record (copy of drivers’ abstract may be required)

Character Competencies:
• Ability to multi task
• Critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Judgment & decision making: choosing appropriate actions based on common sense and cost-benefit analysis
• Coordination: adjusting actions in relation to others’ actions
• Leadership and persistence in face of obstacles
• Achievement driven
• Bilingual (French & English)- preferred

We thank all applicants for their interest; however, only those selected for an interview will be contacted. All applicants that are chosen should be prepared to demonstrate his/her abilities at interview. No phone calls, please. ReadyQuip is an equal opportunity employer

Please email resumes to info@readyquip.com