ReadyQuip Sales and Services Ltd.Careers

ReadyQuip Sales and Services Ltd. is an established distributor within the province of Ontario. We pride ourselves in our superior products, and exceptional customer service with an incomparable team of employees. We offer a challenging yet rewarding professional environment with great benefits and endless career opportunities. We are look for dedicated, and self-motivated individuals that can help bring ReadyQuip to the next level.

ReadyQuip is an equal opportunity employer.

Title Date
Parts Counterperson 04/27/2020 More Info

Description
Job Type: Full Time
Hours: 8am – 5pm
Location: Timmins, ON CANADA
Year(s) of Experience: 3
Number of Position/s: 1

ReadyQuip Sales and Services Ltd. is an established distributor within the province of Ontario. We pride ourselves in our superior products, and exceptional customer service with an incomparable team of employees. We offer a challenging yet rewarding professional environment with great benefits and endless career opportunities.

We at ReadyQuip are currently looking to grow our team and expand our organization. In doing so, a Parts Counterperson is a key component to our growth. We are searching for a dedicated, and self-motivated individual that can help bring ReadyQuip to the next level.

KEY ACCOUNTABILITIES:
· Manage the daily functions of the parts operations: including sourcing, procuring, ordering, backorders, core processing, warranty parts, pickups and drop-offs of parts, assemble hydraulic hoses to the standards to internal and external customers
· Process all orders including: phone, email, over counter in a timely fashion
· Promote and enhance our customer's experience and commitment to brand loyalty by providing product expertise, relevant parts recommendations and regular communication of current and upcoming parts promotions and actively follow up and call on external new and existing customers.
· Ensure customers’ needs are met in an efficient, knowledgeable and professional manner
· Maintain the parts physical and electronic inventory
· Process all core returns and warranty parts
· Provide on call service on weekends for emergency parts orders and all other required functions of the parts operations as necessary
· Safely operate lift trucks
· Participate in safe work and environmentally sound behaviors and comply with company health and safety rules, policies and practices
· Special projects as required

KEY QUALIFICATIONS:
· Post-secondary education and 3+ years’ experience on a parts counter or inside/outside sales role
· Technical/mechanical aptitude and/or background in heavy equipment / truck equipment
· Customer centric with strong interpersonal skills and relationship building capacity
· Exceptional communication and organizational skills and attention to detail
· Ability to effectively prioritize and adapt in a fast-paced environment
· Ability to adapt to changes
· Self-starter, independent and a team player with a sense of urgency
· Computer and systems literate with proficiencies with Excel and Word
· Must be willing and able to work flexible hours in support of the business needs
· Must have a clean driver’s abstract

CHARACTER COMPETENCIES:
· Ability to multi task
· Critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
· Judgment & decision making: display professional actions based on common sense and cost-benefit analysis
· Coordination: adjusting actions in relation to others’ actions
· Leadership and persistence in face of obstacles
· A positive self-motivated team player

We thank all applicants for their interest; however, only those selected for an interview will be contacted. All applicants that are chosen should be prepared to demonstrate his/hers abilities at interview. No phone calls, please. ReadyQuip is an equal opportunity employer.

Send Resume in confidence to:

ReadyQuip Sales and Service Ltd.
P.O. Box 2140
3088 Riverside Drive
Timmins, ON P4N 7X8
Fax: (705)268-7707
Attention: Human Resources
e-mail: info@readyquip.com


ONLY THOSE CONSIDERED WILL BE CONTACTED. NO PHONE CALLS PLEASE

Please email resumes to info@readyquip.com

Product Support Coordinator 04/27/2020 More Info

Description

Job Type: Full Time
Hours: 7:30am – 5pm
Location: Timmins, ON CANADA;
Year(s) of Experience: 2+
Number Of Positions: 1
Closing date: TBD

ReadyQuip Sales and Services Ltd. is an established distributor within the province of Ontario. We pride ourselves in our superior products, and exceptional customer service with an incomparable team of employees. We offer a challenging yet rewarding professional environment with great benefits and endless career opportunities.

We at ReadyQuip are currently looking to grow our team and expand our organization. We are searching for a dedicated, and self-motivated individual that can help bring ReadyQuip to the next level.
KEY ACCOUTABILITIES:
• Process service work orders, reports, invoices and warranty claims
• Prepare quotes and invoices for customers
• Assist with scheduling to maximize productivity
• Assist with work-in progress in a timely fashion
• Monitor work-in-progress reports with Product Support Supervisor/Service Manager and Technicians to manage company objectives within the invoicing process
• Provide support on time-card entry for payroll and work order purposes
• Maintain service history within Service Scheduler
• Ensure internal and external customer requirements are met in an efficient, knowledgeable and professional manner
• Ensure internal company vehicle maintenance is completed as recommended by manufacturer
• Monitor rental fleet utilization and maintenance contracts to ensure maintenance as recommended by OEM
• Monitor telematics for equipment maintenance scheduling and equipment issues for both internal/external customers
• Maintain travel log for all remote site staff and co-ordinate staff travel logistics including, flights, accommodations and customer protocol registration
• Promote customer satisfaction and follow up repairs
• Participate and promote in safe and environmentally sound work behaviors and practices at all times in support of Readyquip’s Health and Safety Policy/Program(s) and best practices
• Provide administrative support inter-department
• Special projects as required

QUALIFICATIONS:
• 2+ years equivalent experience in coordinator role
• A customer centric self-starter with excellent analytical, organizational, interpersonal and communication skills
• Self motivated, adaptable to constantly changing priorities and schedules with a sense of urgency in a fast paced, deadline driven environment
• Heavy equipment certified technician possessing either: journeymen, red seal or equivalent certificate, preferred
• Working knowledge in heavy equipment industry
• Must be able to read and understand prints (hydraulic & electrical), drawing and technical bulletins
• Must possess good relationship management, interpersonal and communications skills
• Demonstrated computer skills
• Work evening shifts and weekends as required
• Completed post-secondary education
• A team player with a strong customer service orientation.
• Good organizational skills.
• Must have a good driving record (copy of drivers’ abstract may be required)
• Excellent communication, negotiating, analytical and organizational skills
• Excellent customer service
• Knowledgeable with Microsoft applications along with basic computer skills
• Working knowledge of competitors equipment
• Effective team player with strong business with good judgment

CHARACTER COMPETENCIES:
• Ability to multi task
• Critical thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Judgment & decision making: choosing appropriate actions based on common sense and cost-benefit analysis
• Coordination: adjusting actions in relation to others’ actions
• Leadership and persistence in face of obstacles
• Achievement driven

We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please. Readyquip is an equal opportunity employer.

Readyquip Sales and Service Ltd is currently accepting applications for the
Following position:

PRODUCT SUPPORT COORDINATOR

These positions offer a very competitive salary and
Comprehensive employee benefit package.

Send Resume in confidence to:
ReadyQuip Sales and Service Ltd.
P.O. Box 2140
3088 Riverside Drive
Timmins, ON P4N 7X8
Fax: (705)268-7707
Attention: Human Resources
e-mail: info@readyquip.com

ONLY THOSE CONSIDERED WILL BE CONTACTED. NO PHONE CALLS PLEASE


Please email resumes to info@readyquip.com

Office Administrator 04/27/2020 More Info

Description

Job Type: Full time intention
Hours: 8am – 5pm
Location: Timmins, ON CANADA;
Year(s) of Experience: 2
Number Of Positions: 1

ReadyQuip Sales and Services Ltd. is an established distributor within the province of Ontario. We pride ourselves in our superior products, and exceptional customer service with an incomparable team of employees. We offer a challenging yet rewarding professional environment with great benefits and endless career opportunities.

We at ReadyQuip are currently looking to grow our team and expand our organization. We are searching for a dedicated, and self-motivated individual that can help bring ReadyQuip to the next level.

JOB SUMMARY: To provide administrative and analytical support to organization. To maintain department systems, and provide accurate and timely flow of information within the group.

JOB DESCRIPTION/RESPONSIBILITIES:
• Assist in various pre / post selling activities
• Accept cash & credit and interact payments when necessary
• Maintain office equipment, phone systems and supplies
• Assist with clerical duties as required
• Contact customers with overdue accounts on a minimum of weekly basis (A/R Dept.)
• Complete credit inquiries for A/R Dept. as needed
• Data entry for various departments.
• Customer Database administration and maintenance
• Updating customer information
• Assist in lien searches, ppsa, etc…
• Provide efficient, courteous and professional distribution of calls – secondary duties (acting in absences)
• Greet customers and visitors and direct them to the appropriate individual – secondary duties (acting in absences)
• Verify invoices for accuracy; ensuring all tax, contractual requirements, discounts, special payments terms, compliance with company policy, etc. are handled correctly
• Arrange and prepare travel arrangements through internal or outside agents around department schedules
• Correspond invoices with committing documents (purchase orders, packing slips, etc..) verify receipt of goods/services, details of invoice/PO, cost, approval, etc…
• Special projects as required

QUALIFICATIONS:
• Fluently bilingual a strongly preferred asset (English/French)
• Excellent telephone manners: personable, polished and articulated
• Experience preferred
• Post-secondary education or equivalent experience in office administration role.
• Accuracy and attention to detail is imperative
• Exceptional communication, presentation and interpersonal skills both in oral and written.
• Excellent organizational skills.
• Self-motivated and able to adapt to changing priority schedules.
• Good working knowledge with Microsoft Office applications (Access, Word, Outlook, Excel, POS).

We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please. Readyquip is an equal opportunity employer.

Send Resume in confidence to:
ReadyQuip Sales and Service Ltd.
P.O. Box 2140
3088 Riverside Drive
Timmins, ON P4N 7X8
Fax: (705)268-7707
Attention: Human Resources
e-mail: info@readyquip.com

ONLY THOSE CONSIDERED WILL BE CONTACTED. NO PHONE CALLS PLEASE

Please email resumes to info@readyquip.com